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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

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Library Info

SAC Library Info

1001 Howard St.
San Antonio TX, 78212
(210) 456-0554
Mon - Thu 7:30am - 8:00pm
Fri 7:30am - 4:00pm
Sat 9:30am - 5:00pm
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This page lists the major technical issues that we are currently experiencing within Canvas, the ones that affect the majority of users. It will be updated each time we learn of a new technical issue or when we have an issue fixed/resolved. For questions or concerns regarding these updates, please contact 210-486-0030 or

Log MessageTypeAuthorPost DateExpiration Date
For faculty using SoftChalk...

SoftChalk released Create 10 on April 26, 2016. When you go to edit your SoftChalk lessons (or create new ones) you will be prompted to upgrade to Create v.10. Please DO NOT update yet. Choose the “skip” button instead.

 SoftChalk Create v.10 only works with Java 8, while Alamo Colleges is still on Java 7 for a number of reasons. We are working with the vendor to determine a workaround, but in the meantime you can continue to work in version 9.

We have been in contact with District on this issue and will continue to keep you posted as more information is available.

Thank you,

Heather Cura
Instructional Technology Supervisor

Information Onlyhcura44/27/20165/31/2016 9:00:00 AM

We will be performing vendor required maintenance on our Banner System Saturday, May 28, 2016 beginning at 6:30 a.m. and will be completed by 11:00 a.m. The maintenance will cause a system outage, the following systems will be unavailable during this maintenance.






 Thank you for your patience,

Alamo Colleges Information Technology Services

System is unavailablehcura45/20/20165/29/2016 9:00:00 AM