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Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Library Info

SAC Library Info

Location:
1001 Howard St.
San Antonio TX, 78212
(210) 456-0554
Hours:
Mon - Thu 7:30am - 8:00pm
Fri 7:30am - 4:00pm
Sat 9:30am - 5:00pm
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The Office of Technology Services (OTS) System Alerts Service is a alert-delivery method used to distribute timely information on major OTS services, unexpected outages, and maintenance schedules to the San Antonio College community. For questions concerning the system alerts, contact San Antonio College Helpdesk at (210) 486-0777 or send an email to SAC Help Desk.

Log MessageTypeAuthorPost DateExpiration Date

Dear Colleagues,

 

Today at approximately 2:45pm, the Alamo Colleges experienced a disruption in network services. This disruption affected access to telephone communication, email, communicator, and web page access. After troubleshooting the disruption, we determined the root cause of the disruption was a fiber link to the City of San Antonio fiber network. We disabled this link and network connectivity was restored at approximately 3:00pm.

  

We apologize for any inconvenience,

Alamo Colleges Information Technology Services

 

Issue has been resolved, system is normalmrosado65/22/20155/29/2015 9:00:00 AM

Dear Colleague,

 

 

Alamo Colleges ITS will be performing a vendor required network maintenance Friday, May 22, from 10 pm to 12 midnight.   During this maintenance period the following Alamo Colleges network based IT Systems may be intermittently unavailable.

 

ACES,

Email,

Canvas

Alamo.edu

 

Full systems operations will restored by 12 midnight.

 

We apologize for the inconvenience.

 

Thank you,

Alamo Colleges Information Technology Services

 

NOTE: A separate email will be sent to students

 

System is unavailableisanchez5/18/20155/24/2015 1:00:00 AM