Skip to content

Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

Vertical_Bar 

Click Here to Login

Having Problems Logging In? Click Here

Close
Library Info

SAC Library Info

Location:
1001 Howard St.
San Antonio TX, 78212
(210) 456-0554
Hours:
Mon - Thu 7:30am - 8:00pm
Fri 7:30am - 4:00pm
Sat 9:30am - 5:00pm
Vertical_Bar
Close
Selected Log File:

Alamo PC User Name:
Alamo PC Password

The Office of Technology Services (OTS) System Alerts Service is a alert-delivery method used to distribute timely information on major OTS services, unexpected outages, and maintenance schedules to the San Antonio College community. For questions concerning the system alerts, contact San Antonio College Helpdesk at (210) 486-0777 or send an email to SAC Help Desk.

Log MessageTypeAuthorPost DateExpiration Date

Surplus Processing – Electronic Workflow 09/05/2014, 12:00 Noon

At 12:00 Noon on September 05, 2014, the electronic Surplus Assets workflow will be taken off-line for upgrade and to conduct routine system maintenance.  This upgrade is in response to feedback for improvement from end users.  The expected launch date for the new system is Tuesday, October 14, 2014.  During the outage period, San Antonio College users will not be able to access this electronic workflow based surplus system via AlamoShare (SharePoint) site.  During this temporary maintenance period, you are advised to process surplus requests using a manual submission process.  Please continue to complete a Property Transfer Form, print as usual, include signatures, scan the document and submit via email to the office of VP of College Services - sac-inventory@alamo.edu.

The new and improved electronic Surplus Assets workflow will have several exciting features including:

·         Real-time reporting

·         Online form entry

·         Simplified user interface

·         Better workflow tracking options for end users.

·         Email notification

Additional information about training and support will be available at a later date.  We appreciate your patience and cooperation as we continue to improve our electronic Surplus Assets workflow system.  If you have any questions or concerns, please contact sac-helpdesk@alamo.edu or contact our College Helpdesk at (210) 486-0777.

N/Aisanchez9/5/201410/15/2014 9:00:00 AM

Colleagues,

 

District IT will be upgrading our Survey Point application from our current version 4.4 to the latest version of 6.7 .  The upgrade will take place on Thursday, October 9, 2014 beginning at 1:00pm and will be completed by 5:00pm. Survey Point will not be available during this upgrade. The upgrade will not affect the original Survey Point functionality but it will change and improve the look of the graphical user interface (GUI). We’ve added a couple of links, one is a quick start guide and the second is a link to the new features. We have also added training sessions in Alamo Learn.

 

The quick start guide is very easy to follow.

http://www.checkbox.com/checkbox-6-quick-start-guide-2/

 

Features link below:

http://www.checkbox.com/features/

 

 

 

If you have any questions and\or concerns please contact Corina Prieto for assistance.

cprieto@alamo.edu

(210) 485-0439

 

 

 

Thank you,

Alamo Colleges Information Technologies Service

 

System is unavailableisanchez10/1/201410/10/2014 11:00:00 AM

Colleagues,

 

We are currently experiencing significant latency with the SACSQL02 server that manages Equitracs authentication as a result users are getting authentication errors on Xerox printers when they try to login. Because of these problems the SQL server needed to be restarted as soon as possible to resolve this issue, no other services should be affected as a result of this SQL server restart. WhosNext, StopWatch and other SQL based services use a different SQL server. We will send out another alert when services to the Xerox systems have been restored.

 

We apologize for any inconvience this may have caused and we thank you for your patience. For further updates please contact the college Help Desk at (210) 486-0777.

 

Manny Rosado MSIT
Coordinator of College Technology

Office of Technology Services
San Antonio College
210.
486.0783|  Fax 210.486.9002

 

 

System is slow or having intermittent downtimemrosado69/30/201410/7/2014 9:00:00 AM

Colleagues,

 

The SACSQL02 server that manages Equitracs authentication has been resolved and is back online now. Equitrac services have been restored. We apologize for any inconvience this may have caused and we thank you for your patience. For further updates please contact the college Help Desk at (210) 486-0777.

 

Manny Rosado MSIT
Coordinator of College Technology

Office of Technology Services
San Antonio College
210.
486.0783|  Fax 210.486.9002

Equipment Issue Resolvedmrosado69/30/201410/7/2014 9:00:00 AM