System Alerts

Dear Alamo Colleges' Faculty and Staff,

The Alamo Colleges is planning to transition student email accounts from the current system to Microsoft Office 365 for Summer 2013. This change is neccessitated by Microsoft's decision to retire the system we currently use.

The migration to the new system is scheduled for May 31-June 4, 2013. During this time, students' Alamo Colleges email will be unavailable, so please plan accordingly in sending out emails to students.

In order to ensure a smooth transition, an email account has been set up to answer student questions concerning the conversion to Office 365. Students can send their concerns to emailassistant@alamo.edu

We are doing everything possible to ensure that this transition is a positive experience for our students, and we thank you for your support of our efforts. We will continue to provide you with updates. If you have any questions, please feel free to contact Ms. Amita Mahajan at: 5-0445 or email amahajan@alamo.edu

Colleagues:

We will be performing a required software maintenance on the Banner Servers.  This means that Banner INB, Banner Self-Service (Web Services), and Channels inside of ACES will be unavailablebeginning at 7:00am on Saturday morning, 06/01/2013, and will not be available until 8:00pm Sunday evening, 06/02/2013.  

Please note: ACES, and Instructure Canvas will not be affected and will be accessible during the upgrade window. 

Thank you for your patience and support while we work to enhance and to continuously improve our systems for you and our students.

Alamo Colleges Information Technology Services

Dear Employees,

A scheduled critical upgrade to the Go Print system will take place on Thursday, May 23, 2013.  As a result, the Go Print system will be unavailable from 10:00 a.m. to 12:00 noon.   This outage will impact Go Print users only. The upgrade is needed to apply updates to the Go Print server.  We apologize for the inconvenience this may cause and we thank you for your patience.   If you have concerns or questions, please contact our College helpdesk at 210-486-0777.

Dear Employees,

Due to a delay in back up procedures, the Go Print outage has been extended to 2:00 p.m.  For additional questions or concerns, contact the college Help Desk at 486-0777.

Thank you.

Dear Employees,

The upgrade process has been completed and the Go Print system should be fully operational.  If you are experiencing any Go Print issues, then please contact the college Help Desk at 486-0777.