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The Office of Technology Services (OTS) System Alerts Service is a alert-delivery method used to distribute timely information on major OTS services, unexpected outages, and maintenance schedules to the San Antonio College community. For questions concerning the system alerts, contact San Antonio College Helpdesk at (210) 486-0777 or send an email to SAC Help Desk.
Log MessageTypeAuthorPost DateExpiration Date

Dear Colleagues:

 

Our telephone carrier WindStream is experiencing technical issues with their communication network. This technical issue has affected our ability to make outbound telephone calls. All internal Alamo Colleges calls are still operational.

 

WindStream is currently working to resolve this issue as quickly as possible, we do not have an estimated time of repair.

 

 

Thank you,

Alamo Colleges Information Technology Services

 

System is unavailablemrosado66/21/20176/28/2017 9:00:00 AM

Dear Colleagues:


Crocodoc will no longer be supported by the third-party provider, so it is being replaced by DocViewer. All existing document previews and annotations are being migrated to provide a seamless experience. This change is scheduled to take place in our Canvas environment on Tuesday (June 20th)

DocViewer is similar to Crocodoc, but does have a few differences. Most are discussed in this post and its comments: https://community.canvaslms.com/community/answers/releases/blog/2017/05/31/insights-canvas-docviewer.

Thank you,

Office of Technology Services

 

Information Onlyisanchez6/13/20176/27/2017 9:00:00 AM