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Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189


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Library Info

SAC Library Info

1001 Howard St.
San Antonio TX, 78212
(210) 456-0554
Mon - Thu 7:30am - 8:00pm
Fri 7:30am - 4:00pm
Sat 9:30am - 5:00pm
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The Office of Technology Services (OTS) System Alerts Service is a alert-delivery method used to distribute timely information on major OTS services, unexpected outages, and maintenance schedules to the San Antonio College community. For questions concerning the system alerts, contact San Antonio College Helpdesk at (210) 486-0777 or send an email to SAC Help Desk.

Log MessageTypeAuthorPost DateExpiration Date



The Alamo Colleges Information Technology Services (ITS) will be conducting a Disaster Recovery Exercise Saturday, Dec. 20, 2014. This exercise is needed to meet audit and other requirements.


Beginning at 6:00 am to 12:00 noon the ITS network and other systems testing will begin. During this time ALL Alamo Colleges ITS systems may be unavailable. These systems include Internet, telephone, email, ACES, and Banner services.



We appreciate your patience and understanding while we conduct these important tests.


Thank you and Happy Holidays,

Alamo Colleges Information Technology Services


NOTE: A separate email will be sent to students


System is unavailableisanchez12/16/201412/21/2014 9:00:00 AM

Dear Employees,

District will be applying Hypervisor upgrades on December 15-16 2014.  During these upgrades the VDI environment will NOT be available.  Only labs that are using the VDI (Thin Client) environment will be impacted by this outage.  Please call District help desk (485-0555) for additional questions or concerns.  We apologize for the inconvenience this may cause and we thank you for your patience.


System is unavailablejestep12/12/201412/19/2014 9:00:00 AM
Colleagues,  We have resolved the network outage, all systems appear to be up and operational. We are investigating the root cause for this outage.   Thank you, Alamo Colleges Information Technology Services Issue has been resolved, system is normalmrosado612/11/201412/18/2014 9:00:00 AM