We will be performing vendor
required maintenance on our Banner System Sunday,
September 26, 2021 beginning at 12:01 a.m. and will be completed by noon.
This maintenance will cause a system outage, the following 2 systems will be
unavailable during this maintenance.
ACES and CANVAS will
not be affect and will be available.
you for your patience,
Colleges Information Technology Services
|System is unavailable||isanchez||9/20/2021||9/27/2021 7:00:00 AM
We are experiencing technical difficulties with call center phones. As a result, all call center phones are down. District is currently working on the issue. At this time, we do not have an estimate as to when the service will be restored. If you have further questions, contact the district help desk at 210-485-0555. We apologize for an inconvenience this may cause.
|System is unavailable||isanchez||9/10/2021||9/10/2021 12:00:00 AM
FRA is currently experiencing a network outage resulting in no internet or phone service in the area. District is aware of situation and are currently working with AT&T. AT&T is reporting their circuit is down and are trying to resolve ASAP.
Thank you for your patience.
|N/A||mrosado6||9/2/2021||9/3/2021 9:00:00 AM
As a part of the construction mobilization for the New
Science Building construction, there will be a scheduled Telecommunications and
Data Outage for NAHC, Tobin Parking Garage, and the Empowerment Center on ALL
DAY Friday Aug. 13 through Sunday Aug. 15.
This outage will affect internet and phone service. We apologize for any inconvenience this may
cause and we thank you for your patience.
|System is unavailable||isanchez||8/12/2021||8/16/2021 1:00:00 AM
is currently having issues with site content loading. Some sites are loading
blank pages. District is currently working on the issue. At this time, we do not have an estimate as to when the service will be restored. If you have further questions, contact the district help desk at 210-485-0555. We apologize for an inconvenience this may cause.
Thank you for your patience.
-- OTS Staff
|System is slow or having intermittent downtime||isanchez||7/30/2021||7/31/2021 9:00:00 AM
Students are unable to add funds to their Go Print accounts using their credit cards through the pop up feature. ITC Systems is aware
and working on this issue. Students can still add funds with physical cash at cash to account
machines. This is Alamo Colleges wide issue. We apologize for the inconvenience and we than you for your patience.
Information Systems Specialist
SAC | Office of Technology Services
|System is slow or having intermittent downtime||isanchez||7/20/2021||7/23/2021 6:00:00 PM
San Antonio College will be applying important security
updates to campus workstations throughout the weekend, please make sure you
save your work, close any open applications and sign off of your workstation to
allow your workstation to safely restart. Please do not turn off your
Please contact the SAC Help Desk at 210-486-0777 if you
have any questions regarding this announcement.
Office of Technology Services
|Information Only||mrosado6||7/8/2021||7/12/2021 9:00:00 AM